At Fifth Sense Lingerie, we take great pride in offering a shipping experience that is both convenient and customer-friendly. With our partnership with Yurtiçi Kargo, we ensure that your orders are handled with care and precision. Here are the key aspects of our shipping policy, updated with our latest offerings:
Partnering with Yurtiçi Kargo: Entrusting your orders to Yurtiçi Kargo, known for their dependable and efficient delivery services, we ensure that your lingerie arrives safely and on time.
Processing Time: All orders are processed within 3 working days, allowing us to meticulously prepare, inspect, and pack your items, ensuring they adhere to our quality standards.
Shipping Duration and Tracking: Delivery times will vary based on your location. Upon dispatch, you will receive a tracking number via email, enabling you to track your order through Aras Kargo’s website.
Shipping Costs and Free Shipping Options:
- General: Shipping costs are calculated based on the size, weight, and destination of your order and will be clearly communicated at checkout.
- Free Shipping Over 200 Euros: We offer free shipping on orders over 200 euros, making it more convenient for you to enjoy our premium products.
- Free Shipping in Turkey: All orders within Turkey are shipped free of charge, as a token of our appreciation for our local customers.
- Same-Day Delivery in Istanbul: For our customers in Istanbul, we provide the option of same-day delivery, ensuring that your orders reach you with unparalleled speed.
Packaging and Hygiene Standards:
- Underwear Products: As we do not accept returns or exchanges for underwear items, they are not shipped with a hygiene seal.
- Swimwear/Bikini Products: We offer exchanges for swimwear and bikini products, which are shipped with a hygiene seal to ensure safety and cleanliness.
- Tags: Tags are primarily used for pricing in stores and are not included in shipped items.
- Packing Process: Each item is carefully unpacked and inspected in our warehouse before being repacked for shipping, ensuring your items arrive in impeccable condition.
Our commitment at Fifth Sense Lingerie is to provide a premium shopping experience, ensuring that each aspect of our service, from product selection to delivery, is of the highest standard. We value your trust in our brand and continuously strive to exceed your expectations.