Information Text on Processing of Personal Data

About Law No. 6698 on Protection of Personal Data (Law on Protection of Personal Data)

Data Controller

CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ ("FIFTH SENSE LINGERIE")

Affiliate

As CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ, we have prepared this Information Text on Processing of Personal Data ("Information Text") in order to inform the data owner persons regarding the processing, storage and transfer of your personal data within the framework of our activities arising from the legislation and legal regulations related to the Law No. 6698 on Protection of Personal Data ("KVKK").

In addition to these, detailed information about the cookies and SDKs used when you visit our website and/or mobile site is included in the Cookie Policy. The personal data processed through them are explained in this Information Text.

The Information Text shall be valid as of the date of publication by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ. CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ may make changes to the Information Text at any time if necessary. The changes to be made shall become effective immediately upon the publication of the Information Text at https://fifthsenselingerie.com/pages/kvkk.

Relevant persons - Customers
Data Categories

1- Identity Information

Processed Personal Data

Name - Surname, Date of Birth

Purposes of Processing Personal Data

Conducting Finance and Accounting Affairs, Conducting Communication Activities; Conducting Loyalty Processes to Company / Products / Services; Conducting Activities in Accordance with the Legislation; Following up and Conducting Legal Affairs; Execution of Business Continuity Activities; Execution and Audit of Business Activities; Execution of Goods/Services Sales Processes; Execution of Goods/Services After-Sales Support Services; Execution of Customer Relationship Management Processes; Execution of Customer Satisfaction Oriented Activities; Execution of Advertising, Campaign and Promotion Processes; Execution of Storage and Archive Activities; Execution of Contract and Membership Processes; Follow-up of Requests/Complaints; Planning and Execution of Commercial and/or Business Strategies; Carrying out the Necessary Work by Business Units to Benefit from the Offered Products and Services and Execution of Relevant Business Processes; Providing Information to Authorized Persons, Institutions and Organizations

Legal Reasons for Processing Personal Data

Your personal data within this scope is processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ for the purposes listed above, based on the legal reasons specified in the relevant legislation and Article 5 of the KVKK;

It is clearly foreseen in the laws,
Provided that it is directly related to the establishment or execution of a contract, the processing of personal data belonging to the parties to the contract is necessary,
Provided that it is mandatory for the data controller to fulfill its legal obligation and that it does not harm the fundamental rights and freedoms of the relevant person, the processing of data is mandatory for the legitimate interests of the data controller. For cases not included in the scope of the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text.

Personal Data Collection Methods

The personal data specified above is collected through membership forms on our website, fields in the content of my account page that can be filled in according to your preference, your requests and applications, contracts and campaigns.

2- Contact Information

Processed Personal Data

E-Mail Address, Invoice & Delivery Addresses, Mobile Phone Number

Purposes of Processing Personal Data

Conducting Finance and Accounting Affairs; Conducting Communication Activities; Conducting Business Activities; Conducting Loyalty Processes to Company / Products / Services; Following and Conducting Legal Affairs; Conducting Goods / Services Sales Processes; Conducting After-Sales Support Services of Goods / Services; Conducting Customer Relationship Management Processes; Conducting Activities Aimed at Customer Satisfaction; Conducting Marketing Analysis Studies; Conducting Advertising, Campaign and Promotion Processes; Following Requests / Complaints; Carrying out marketing processes of products/services; Carrying out storage and archive processes; Providing information to authorized persons, institutions and organizations

Legal reasons for processing personal data

Your personal data within this scope shall be processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ in order to realize the purposes listed above, in accordance with the relevant legislation and Article 5 of the KVKK;

Provided that it is clearly foreseen in the laws, it is directly related to the establishment or execution of a contract, the processing of personal data belonging to the parties to the contract is necessary, and the data controller is able to fulfill its legal obligations.

It is processed based on the legal grounds that data processing is mandatory for the legitimate interests of the data controller, provided that it is mandatory and does not harm the fundamental rights and freedoms of the relevant person. For cases not included in the scope of the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text.

Methods of Collection of Personal Data

The personal data specified above are collected through the membership pages, contracts, my account page on our website, fields in the content of our website that can be filled in according to your preference, your requests and applications, contracts, campaigns and third party identity verification systems (e.g. Google Login, Facebook Login, etc.).

3- Legal Transaction Information

Processed Personal Data

Information in the Case File in Case of Dispute, Warning Letters, Information in Correspondence with Judicial and Administrative Authorities

Purposes of Processing Personal Data

Following and Conducting Legal Affairs; Conducting and Supervising Business Activities; Providing Information to Authorized Persons, Institutions and Organizations; Carrying Out Activities in Accordance with Legislation; Carrying Out Storage and Archive Activities; Carrying Out Risk Management Processes; Carrying Out Contract Processes; Monitoring Requests / Complaints; Ensuring the Security of Data Controller Operations

Legal Reasons for Processing Personal Data

Your personal data within this scope is processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ for the realization of the purposes listed above, based on the legal reasons specified in the relevant legislation and Article 5 of the KVKK;

It is mandatory for the data controller to fulfill its legal obligation,
Data processing is mandatory for the establishment, exercise or protection of a right, and provided that it does not harm the fundamental rights and freedoms of the relevant person, data processing is mandatory for the legitimate interests of the data controller.

Methods of Collecting Personal Data

The personal data specified above is collected through official letters and other printed / electronic documents from judicial and administrative authorities.

4- Customer Transaction Information

Processed Personal Data

Invoice Information, Request Information, Order Information

Purposes of Processing Personal Data

Execution of Procurement Processes; Execution and Supervision of Business Activities; Provision of Information to Authorized Persons, Institutions and Organizations; Execution of Activities in Accordance with Legislation; Execution of Finance and Accounting Affairs; Execution of Storage and Archive Activities; Execution of Contract Processes; Execution of Goods / Services Sales Processes; Execution of Goods / Services After-Sales Support Services; Execution of Customer Relationship Management Processes; Execution of Activities Aimed at Customer Satisfaction; Execution of Marketing Analysis Studies; Execution of Advertising, Campaign and Promotion Processes; Tracking of Requests / Complaints, Carrying Out Marketing Processes of Products / Services

Legal Reasons for Processing Personal Data

Your personal data within this scope is processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ in order to realize the purposes listed above, based on the legal reasons specified in the relevant legislation and Article 5 of the KVKK;

Provided that it is clearly foreseen in the laws, directly related to the establishment or execution of a contract, the processing of personal data belonging to the parties to the contract is necessary, it is mandatory for the data controller to fulfill its legal obligations and provided that it does not harm the fundamental rights and freedoms of the relevant person, the processing of data is mandatory for the legitimate interests of the data controller. For cases not included in the scope of the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text.

Personal Data Collection Methods

The personal data specified above is collected through printed/electronic forms, e-mails and SAP programs.

5- Transaction Security Information

Processed Personal Data

IP Address Information, Website Login and Exit Information, Username Information, Password Information, Traffic Data (Connection Time / Duration, etc.)

Purposes of Personal Data Processing

Execution of Information Security Processes; Execution of Audit / Ethical Activities; Execution and Audit of Business Activities; Execution of Storage and Archive Activities; Ensuring the Security of Data Controller Operations; Providing Information to Authorized Persons, Institutions and Organizations; Execution of Activities in Accordance with Legislation; Monitoring and Execution of Legal Affairs; Execution of Goods / Services Sales Processes; Tracking Requests / Complaints

Legal Reasons for Processing Personal Data

Your personal data within this scope will be processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ for the purposes listed above, as specified in the relevant legislation and Article 5 of the KVKK;

Explicitly provided for in the laws, the data controller

It is processed based on the legal grounds that data processing is mandatory for the legitimate interests of the data controller, provided that it is mandatory for the fulfilment of its legal obligation and does not harm the fundamental rights and freedoms of the relevant person. For cases not included in the scope of the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text.

Methods of Collection of Personal Data

The personal data specified above are collected through information security systems and electronic devices.

6- Financial Information

Processed Personal Data

Encrypted Credit Card Information, Bank Account / IBAN Number Information

Purposes of Processing Personal Data

Performing Activities in Accordance with the Legislation; Monitoring and Execution of Legal Affairs; Conducting Finance and Accounting Affairs; Conducting Return Processes; Conducting and Auditing Business Activities; Conducting Goods / Services Sales Processes; Conducting Storage and Archive Activities; Conducting Risk Management Processes; Execution of Contract Processes; Providing Information to Authorized Persons, Institutions and Organizations

Legal Reasons for Processing Personal Data

Your personal data within this scope is processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ in order to realize the purposes listed above, based on the legal reasons specified in the relevant legislation and Article 5 of the KVKK;

Provided that it is directly related to the establishment or execution of a contract, the processing of personal data belonging to the parties to the contract is necessary and is mandatory for the data controller to fulfill its legal obligations.

Methods of Collection of Personal Data

The personal data specified above is collected through printed and electronic forms, e-mails and requests and messages on the website.

7- Location Information

Processed Personal Data

Location Information

Purposes of Processing Personal Data

Execution of Customer Relations Management Processes; Carrying out marketing analysis studies; Carrying out advertising / campaign / promotion processes; Carrying out activities aimed at customer satisfaction; Carrying out marketing processes of products / services; Carrying out sales processes of goods / services; Carrying out production and operation processes of goods / services

Legal reasons for processing personal data

Your personal data within this scope is processed by CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ in order to realize the purposes listed above, based on the legal reason of explicit consent specified in the relevant legislation and Article 5 of the KVKK, the details of which can be accessed from the Consent Text;

Methods of Collection of Personal Data

The personal data specified above is collected according to your preference in the internet browser you use.

TRANSFER OF PERSONAL DATA

Personal data belonging to customers can be transferred to authorized persons and official institutions in accordance with the rules in Article 8 titled “Transfer of Personal Data” and/or Article 9 titled “Transfer of Personal Data Abroad” of the KVKK and by taking the necessary technical and administrative measures, only to the extent necessary for the realization of the relevant purpose;

To our affiliates and subsidiaries, limited to the purposes listed above,
Again, within the scope of the contracts between us for the purposes listed above, in accordance with the legislation (for the shipment of the product) to cargo companies, banks (for the receipt of payment for the product) and to our business partners with whom we work in sending bulk SMS / e-mail (to provide information on delivery etc.), to fulfill our legal obligations and to authorized persons and official institutions in accordance with the legal regulations and legislation, and can be recorded in our programs and/or systems provided / made available to us by our infrastructure suppliers in the field of technology.

Storage of Personal Data, Your Rights and Application Storage and Destruction

Our company has created a Storage and Destruction Policy for the storage and deletion of personal data. Storage and destruction processes related to your personal data are carried out within the scope of this policy. Accordingly, if a period is specified for the storage of data in the KVKK or relevant laws and other relevant legislation, the data in question must be stored for at least this period.

Considering the possibilities such as a possible court request or a request from an administrative authority authorized by law regarding the relevant data reaching us late or a dispute that we may be a party to, a period of 6 months to 1 year is added to the periods stipulated in the legislation for the storage of your data and the storage period of the data is determined and at the end of the specified period, the data in question is deleted, destroyed or anonymized.

If no period is stipulated in the legislation for the storage period of the data we process, considering possible disputes as a requirement of the relationship between us, the 10-year statute of limitations period for lawsuits is determined as of the end of our legal relationship.

Upon the termination, your data will be deleted, destroyed or anonymized without any request from you.

If all the processing conditions of personal data have been eliminated or the storage period declared by us or determined within the scope of the legislation has expired, your data will be deleted, destroyed or anonymized ex officio on the first periodic destruction date or within 6 months at the latest. If you request the deletion of your data for a valid reason, your data will be deleted within 30 days at the latest, to the extent legally possible. If you request the deletion or destruction of your data, the storage period of which is determined in the legislation, before the foreseen periods, your request in question will not be fulfilled.

Your Rights

Within the scope of the KVKK and the relevant legislation, regarding your personal data;

You have the right to learn whether your personal data has been processed,
To request information about your personal data if it has been processed,
To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
To know the third parties to whom your personal data has been transferred,
To request correction of your personal data if it is processed incompletely or incorrectly,
To request deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
To request that the third parties to whom we transfer your personal data be notified when you request correction of incomplete or incorrect data and deletion or destruction of your personal data,
To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems, and
To request compensation for this damage if you suffer damage due to the unlawful processing of personal data.

Application

If you wish, you can submit your applications and requests regarding your personal data using the Related Person Application Form;

You can apply to our Company in person with a valid identity document, and send it to FIFTH SENSE LINGERIE by sending it to info@fifthsenselingerie.com from your e-mail address previously notified to our Company and registered in our system.

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, it is mandatory for the relevant persons to include their name and surname, signature if the application is in writing, T.R. identity number (passport number if the applicant is a foreigner), place of residence or workplace address for notification, e-mail address for notification, telephone number and fax number, if any, and information on the subject of the request.

The data owner must clearly and understandably state the requested matter in the application that includes explanations regarding the right he/she requests to use and will make in order to exercise the above-mentioned rights. Information and documents regarding the application must be attached to the application.

Although the subject of the request must be related to the applicant, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (special power of attorney). In addition, the application must include identity and address information and identity verification documents must be attached to the application.

Requests made by unauthorized third parties on behalf of someone else will not be evaluated.

Your requests regarding your personal data will be evaluated and answered within 30 days at the latest from the date they reach our Company. If your application is evaluated negatively, the justified rejection reasons will be sent to you via e-mail or post to the address you specified in the application, and if possible, via the method in which the request was made.

Cookie Policy

As CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ (“FIFTH SENSE LINGERIE”), we use cookies in some areas of our website at www.fifthsenselingerie.com. This Cookie Policy (“Policy”) applies to the website managed by FIFTH SENSE LINGERIE and cookies will be used as described in the Policy.

Information Regarding Cookies Used on Our Platform

Cookies;

To perform the basic functions required for the operation of the Platform. For example, to prevent the products in the product basket of FIFTH SENSE LINGERIE customers from being lost during their visit. To prevent logged-in members from having to re-enter their passwords when visiting different pages on the website.

To analyze the website and increase its performance. For example, to integrate the different servers on which the website operates, to determine the number of visitors to the website and to make performance adjustments accordingly, or to make it easier for visitors to find what they are looking for.

To increase the functionality of the website and to provide ease of use. For example, to share on third-party social media channels through the website, to provide the username information of the visitor to the website on their next visit.

in or remembering search queries.

To perform personalization, targeting and advertising activities. For example, it is used for the purposes of showing advertisements related to visitors' interests on the pages and products viewed by visitors.

Technical cookies are processed based on the legal reasons of "the necessity of processing personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract" specified in Article 5 of the Law on the Protection of Personal Data No. 6698 ("KVKK") in order to present the website to you in a functional manner, while other cookies are processed based on the legal reasons of "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person" specified in Article 5 of the KVKK and your approvals in your cookie preferences, how to manage which are conveyed within the scope of this Policy.

Management of Cookies

Browsers generally accept cookies automatically. The use of cookies is not mandatory to use our website, but if you set your browser not to accept cookies, the quality of your user experience may decrease and various functions of our sites may be impaired. Technical cookies in particular enable the Platform to perform its basic functions (e.g., when you add a product to your cart, the product you added will continue to appear in your cart if you change the page, the information you enter to log in to the Platform is transferred to FIFTH SENSE LINGERIE internet servers to allow you to log in to the site, your login information is saved if you prefer, etc.). Since technical cookies establish the technical operation of the Platform, if you disable them, some functions on the Platform may not work as required.

You can configure your browser to block cookies for all sites or specific sites, to warn when a cookie is created, to block third-party cookies, or to treat all cookies as session cookies. In addition, you can delete cookies through your browser or see the list and values ​​of cookies stored in your browser.

For more detailed information about cookies, you can visit https://www.aboutcookies.org or https://www.youronlinechoices.eu/ or use the "Privacy Badger" application (https://www.eff.org/tr/privacybadger).

FIFTH SENSE LINGERIE uses cookies within the scope of the Information Text in addition to the Policy and reserves the right to change the terms of use and Cookie Policy regarding cookies.

Consent Text Regarding the Processing of Personal Data

We would like to inform you about the activities carried out by our company CHATO TEKSTİL MODA ÜRETİM PAZARLAMA SANAYİ TİCARET LİMİTED ŞİRKETİ (“FIFTH SENSE LINGERIE”) on the www.fifthsenselingerie.com website. There is no membership requirement to shop through FIFTH SENSE LINGERIE. Therefore, membership is not offered as a service condition on our platform. Unlike the option of shopping without being a member, the membership option; It is designed for users who want to receive a personalized service by following and evaluating their habits, shopping history, and reviews. In order to provide these personal advantages, some of your personal data may need to be processed for the purposes specified below, shared with our contracted professional business partners, and recorded in our programs and/or systems provided by our suppliers in the field of technology. Some of your personal data that needs to be processed to ensure the satisfaction of our customers; Since they are not within the scope of the data processing conditions that are not subject to consent and are included in the Personal Data Protection Law, they are only subject to the explicit consent that our customers will declare on a specific subject. If you do not want to consent, you can shop on our site without becoming a member by using the “Continue Without Being a Member” option.

Depending on your explicit consent;

a. Processed Personal Data and Collection Methods:

Your identity information (name, surname, date of birth, gender) that our customers share online and/or through printed forms, your contact information (e-mail address, billing and delivery addresses, mobile phone number); Your customer transaction information (request information, order information, billing information), marketing information (cookie records, shopping history, explicit or implicit user ratings), transaction security information (IP Address Information, Website Login and Exit Information, Username Information, Password Information, Traffic Data such as Connection Time / Duration) collected during your use of our website and/or the preferences in your internet browser and/or our Company's mobile application or while using our website.

Your location data that can be collected according to your preferences will be processed.

b. Processing Purposes and Legal Reasons of Processed Personal Data:

Your personal data listed above, if you become a member of FIFTH SENSE LINGERIE by giving your consent; including creating customized advertisements, promotions and campaigns for you, making cross-selling, determining the target audience, carrying out activities to increase your user experience by tracking your customer movements and improving the operation of FIFTH SENSE LINGERIE's website and personalizing it according to customer needs, carrying out direct and indirect marketing, personalized marketing and remarketing activities, carrying out personalized segmentation, targeting, analysis and in-company reporting activities, planning and executing market research, customer satisfaction activities and planning and executing customer relations management processes, planning and executing sales and marketing processes of FIFTH SENSE LINGERIE's services, planning and executing processes to create and/or increase loyalty to the products and/or services offered by FIFTH SENSE LINGERIE, carrying out communication activities with you within the scope of all these described scopes; It may be processed based on the legal reason of “explicit consent” in Article 5, paragraph 1 of the KVKK and may be shared with third parties at home and abroad for the same purposes and legal reason.

c. Your Rights Regarding Processed Personal Data:

Within the scope of Article 11 of the KVKK;

You have the right to learn whether your personal data has been processed,
To request information about your personal data if it has been processed,
To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
To know the third parties to whom your personal data is transferred domestically or abroad,
To request correction of your personal data if it is processed incompletely or incorrectly,
To request deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
To request that this situation be notified to third parties to whom your personal data is transferred if your incomplete or incorrect data is corrected and your personal data is deleted or destroyed,
To object to the result if an adverse result is obtained by analyzing your processed data exclusively through automated systems, and
To request compensation for damages incurred due to the unlawful processing of your personal data.

You will automatically accept that you have explicitly and without any pressure consented to the processing of all your personal data listed above, limited to the specified processing purposes, by opening an account on the website or making a purchase from the website.